Pricing & Payment Details
Last updated: May 13, 2025
Private Pay Pricing for 1 hour sessions
Therapy $135 USD
Coaching $85 USD
Peer Support $60 USD
Payment: Your credit card will be charged the full price amount when an appointment is scheduled.
Cancellation: You can cancel for no charge if your appointment is over 24 hours away and you will receive a full refund back to your credit card. You will not get a refund if you cancel within 24 hours of your appointment time.
Reschedule: You can reschedule for no charge if your appointment is over 24 hours away. You will not be charged any additional amount. However, you will have to pay again for a new appointment if you reschedule within 24 hours of your appointment time.
No Show Member: A no show will result in a full payment. No refund is issued in case of a no show to your scheduled appointment.
No Show Therapist: In the rare case that a counselor does not show up for the appointment, we will refund you fully for their missed appointment.
Skyler Health will send an email receipt to your email when we charge your credit card. You will also see the charge in the Billing section of the Member Portal. Upon your request, we can provide you with a bill that you can submit to your health insurance company to get paid for your out-of-network benefits for this appointment.
Health Insurance Payment
Skyler Health accepts major health insurances in key states. If you have selected to pay by health insurance, we will verify your health insurance eligibility and your co-pay amount will appear in the My Accounts / Health Insurance Details section of your Member Portal.
Payment: You are required to provide a credit card that we will use to charge co-pays and deductibles. Your co-pay amount will be charged before the appointment. We require credit card to be entered before you can make an appointment. We will place a $0.50 cents hold on your credit card when you first enter your credit card to ensure it is a valid credit card. We do not charge your credit card, it is only a verification hold.
Cancellation: You can cancel for no charge if your appointment is over 24 hours away and you will receive a full refund back to your credit card. In case you cancel within 24 hours of your appointment time, we will charge your credit card a full price as private pay.
Reschedule: You can reschedule for no charge if your appointment is over 24 hours away. You will not be charged any additional amount. In case you reschedule within 24 hours of your appointment time, we will charge your credit card a full price as private pay. Your new rescheduled appointment will be billed to your health insurance.
No Show Member: In case you are a no show to your appointment, we will charge your credit card a full price as private pay.
No Show Therapist: In the rare case that a counselor does not show up for the appointment, we will refund you fully for their missed appointment.
Skyler Health will send an email receipt to your email when we charge your credit card. You will also see the charge in the Billing section of the Member Portal. Upon your request, we can provide you with a bill that you can submit to your health insurance company to get paid for your out-of-network benefits for this appointment.
Employer Sponsored Payment
Skyler Health works with employers that pay for the services utilized by their employees. If you qualify to be paid by your employer, we will verify your eligibility and if you have any co-pay, then the co-pay amount will appear in the My Accounts / Employer Details section of your Member Portal.
Payment: You are required to provide a credit card that we will use to charge co-pays if applicable. Your co-pay amount will be charged before the appointment. In most cases, your employer does not have a co-pay. You can check with your employer or your benefits manager if you have a co-pay. You can also call or email us and we can provide that information to you. We require credit card to be entered before you can make an appointment. We will place a $0.50 cents hold on your credit card when you first enter your credit card to ensure it is a valid credit card. We do not charge your credit card, it is only a verification hold.
Cancellation: You can cancel for no charge if your appointment is over 24 hours away and you will receive a full refund back to your credit card. In case you cancel within 24 hours of your appointment time, we will charge your credit card a full price as private pay.
Reschedule: You can reschedule for no charge if your appointment is over 24 hours away. You will not be charged any additional amount. In case you reschedule within 24 hours of your appointment time, we will charge your credit card a full price as private pay. Your new rescheduled appointment will be billed to your employer.
No Show Member: In case you are a no show to your appointment, we will charge your credit card a full price as private pay.
No Show Therapist: In the rare case that a counselor does not show up for the appointment, we will refund you fully for their missed appointment if you had a co-pay.
Skyler Health will send an email receipt to your email when we charge your credit card. You will also see the charge in the Billing section of the Member Portal. Upon your request, we can provide you with a bill that you can submit to your health insurance company to get paid for your out-of-network benefits for this appointment.