SMS / Mobile Communications and Messaging Terms

Last updated: April 28, 2026

Consent to Receive SMS Messages

By providing your mobile phone number and opting in through our website, mobile application, or other channels, you expressly consent to receive SMS/text messages from Skyler Health.

These messages may include:

- Appointment reminders and scheduling notifications

- Service-related communications and updates

- Customer support messages

- Information about programs, features, or services

Consent to receive SMS messages is not a condition of receiving services.

Message Frequency

Message frequency may vary depending on your interaction with our Services.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance, reply HELP to any message or contact us at help@skylerhealth.com.

Carrier Disclaimer

Carriers are not responsible for delayed or undelivered messages.

You agree that Skyler Health may communicate with you via email, phone, and SMS/text messaging, subject to your consent where required by law. SMS communications are governed by the SMS Communications section of these Terms.

SMS communications are not secure and may be subject to interception or unauthorized access. By opting into SMS communications, you acknowledge and accept these risks.

You agree that Skyler Health is not responsible for any unauthorized access, delays, or delivery failures associated with SMS messaging.

SMS Emergency Disclaimer

SMS communications are not intended for medical or mental health emergencies. If you are experiencing an emergency or crisis, you should call 911 or 988 immediately.

Skyler Health does not monitor SMS communications in real time and cannot guarantee immediate response.

Automated Communications

You acknowledge that some communications, including SMS messages, may be generated or supported by automated systems, including artificial intelligence technologies.

These communications are intended to provide informational and supportive content and do not constitute medical advice or diagnosis.

Messaging Program Description

Skyler Health messaging programs provide users with updates, reminders, and support-related communications related to their use of the Skyler Health platform and services.

For more information on how we collect, use, and protect your data, including SMS-related information, please review our Privacy Policy.